Refund and Cancellation Policy

Our services are free to use

All content on the E-VONE website is provided free of charge. There is no subscription, no paywall, no membership tier and no purchase required to read any guide.

Because we take no payment from readers, there is normally nothing for us to refund.

We do not sell travel services

E-VONE LLC is not a travel agency, tour operator, airline, hotel, insurer or booking platform. We do not sell, resell or arrange flights, accommodation, transfers, tours, activities or insurance.

Any booking you make is a contract between you and the provider you booked with, not with E-VONE.

Where to send a travel refund request

If you need to cancel or claim a refund for a trip, contact the provider that took your payment. In practice that is one of the following.

• The airline, rail or coach operator that issued your ticket
• The hotel or accommodation platform that confirmed your stay
• The travel agency or online booking site you paid
• Your travel insurer, for covered cancellations and disruptions
• Your bank or card issuer, if the provider is unreachable or insolvent

If we ever charge for something

If in the future E-VONE offers a paid product, for example a downloadable guide, the terms of sale for that product will state the price, what is included and the applicable cancellation rights before you pay.

Where a statutory right of withdrawal applies to a digital purchase, we will honour it. Requests would be made using the contact details below and processed to the original payment method within the period required by law.

Cancelling contact with us

You can ask us at any time to delete a message you sent through our contact form, and we will do so unless we are legally required to keep it.

Complaints

If you are unhappy with anything E-VONE has published or with how we handled your enquiry, write to us with the details. We will look into it and reply, usually within two working days.

Contact us about this policy

E-VONE LLC, 10450 State St #2320, Sandy, UT 84070, United States. Telephone +1 503-508-0347. Website https://e-vone.com/. You can also use the contact form on our contact page.